Send Us a Message
HELP
We aim to respond to all e-store inquiries within 24 hours, Monday to Friday, excluding holidays.
Email: artkeastripes@gmail.com
Delivery & shipping costs
Goods will be dispatched on regular working days, Monday to Friday. A physical street address and signature upon delivery are required.
No refund/exchange
We do not accept returns or exchanges unless the item purchased is defective. If you receive a defective item, please email us with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Payment method
We only accept bank transfer payment.